bk991 Terms & Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and bk991 ("bk991", "we", "us", "our"), the operator of the online betting and casino platform accessible at bk991.io.

By accessing the bk991 website, creating an account, making a deposit, or placing any bet or wager on any game, sport, or event offered through the platform, you acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be unconditionally bound by them.

If you do not agree to any part of these Terms, you must not use the bk991 platform. Your continued use of the platform following any update to these Terms constitutes your acceptance of the revised Terms.

2. Eligibility and Age Verification

To register and use bk991, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the platform:

• You are at least 21 years of age.
• You are legally capable of entering into binding contracts under the laws of your jurisdiction.
• You are not prohibited by any applicable law, regulation, or court order from participating in online gambling activities.
• You are acting on your own behalf as a private individual and not as a professional or commercial entity.
• You are not a resident of any jurisdiction where access to online gambling platforms is explicitly prohibited.
• You are not a current or former employee, director, officer, agent, or affiliate of bk991, nor an immediate family member of any such person.

bk991 reserves the right to request documentary proof of age and identity at any time. Acceptable documents include a national identity card, passport, or other government-issued photo identification. Accounts where age or identity cannot be verified to bk991's satisfaction will be suspended pending verification or permanently closed.

Any winnings generated by a player who does not meet the eligibility criteria — including any under-age player — shall be void and forfeited. bk991 accepts no liability for losses incurred by ineligible players and strongly encourages parents and guardians to use parental control software to prevent minors from accessing gambling platforms.

3. Account Registration

To access the full range of bk991 services, you must complete the registration process and create a personal account. During registration, you agree to provide accurate, current, and complete information. You further agree to update your information promptly if any details change.

3.1 Single Account Policy

Each individual is permitted to hold exactly one registered account on bk991. Opening, operating, or attempting to operate more than one account — whether under the same or a different name, email address, payment method, or device — constitutes a material breach of these Terms. In such cases, bk991 reserves the right to close all associated accounts and confiscate any balances therein.

3.2 Accuracy of Information

You must not use false names, fictitious details, or another person's identity when registering. Any account found to contain false or misleading registration information may be immediately closed. bk991 is not responsible for any losses arising from an account closure resulting from inaccurate or fraudulent registration data.

3.3 Account Verification (KYC)

As part of its Know Your Customer (KYC) obligations, bk991 may require you to submit supporting documents before processing withdrawals or at any point during your use of the platform. Required documents may include, but are not limited to: government-issued photo identification, proof of address (utility bill or bank statement dated within the last three months), and proof of payment method ownership. Failure to provide requested documentation within a reasonable timeframe may result in account suspension.

4. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your bk991 username, password, and any other account credentials. You agree to take all reasonable steps to prevent unauthorised access to your account, including:

• Choosing a strong, unique password and changing it regularly.
• Never sharing your login credentials with any third party.
• Logging out of your account after each session, particularly on shared or public devices.
• Ensuring that your registered email address remains secure and accessible only to you.

bk991 will never contact you by email, telephone, or any other channel to request your password. Any communication purporting to be from bk991 that asks for your password should be treated as fraudulent and reported to our support team immediately.

You accept full responsibility for all activity that occurs under your account. bk991 shall not be held liable for any loss or damage arising from your failure to maintain the security of your account credentials. If you believe your account has been accessed without your authorisation, you must notify bk991 immediately at [email protected].

5. Deposits and Withdrawals

5.1 Supported Payment Methods

bk991 currently supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (৳). bk991 reserves the right to add or remove supported payment methods at any time without prior notice.

5.2 Minimum and Maximum Limits

Minimum and maximum deposit and withdrawal limits apply and are displayed within the cashier section of your account. These limits may vary depending on the payment method selected and your account verification status. bk991 reserves the right to adjust transaction limits at its sole discretion.

5.3 Withdrawal Processing

Withdrawal requests are processed subject to successful completion of identity verification (KYC). bk991 aims to process approved withdrawal requests promptly; however, processing times may vary depending on the payment method and the volume of requests being handled at the time. Withdrawals will be returned to the same payment method used for the corresponding deposit wherever technically possible.

5.4 No Third-Party Payments

Deposits may only be made from payment accounts registered in your own name. bk991 does not accept payments from third parties. Any deposit made from a payment method not belonging to the registered account holder may be reversed, and the account may be suspended pending investigation.

5.5 Currency

All balances, bets, winnings, and transactions on bk991 are displayed and processed in Bangladeshi Taka (৳). bk991 does not guarantee any specific exchange rate and accepts no liability for fluctuations in currency values where a conversion has been applied by your payment provider.

6. Bonuses and Promotions

bk991 offers various bonuses and promotional incentives to eligible players, including welcome bonuses, reload bonuses, cashback offers, free spins, and seasonal promotions. All bonuses are subject to the specific terms attached to each individual promotion, including wagering requirements, minimum odds restrictions, eligible games, and expiry periods.

6.1 Wagering Requirements

Unless otherwise stated in the specific promotion terms, bonus funds must be wagered a specified number of times before any associated winnings can be withdrawn. The applicable wagering requirement multiplier will be clearly stated on the promotion page. bk991 reserves the right to determine which games or bet types contribute to wagering requirements and at what percentage.

6.2 Bonus Abuse

bk991 takes a zero-tolerance approach to bonus abuse. Activities considered abusive include, but are not limited to: opening multiple accounts to claim bonuses multiple times, placing low-risk or hedged bets to satisfy wagering requirements with minimal risk, using automated betting software, colluding with other players, and exploiting errors or technical faults in the platform.

6.3 Promotional Changes

bk991 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes to ongoing promotions will be communicated via the bk991 website. Players are encouraged to review the terms of each promotion before participating.

7. Betting and Gaming Rules

All bets placed on bk991 are subject to the specific rules applicable to the relevant sport, event, or casino game. These rules are available within the relevant section of the platform and form part of these Terms by reference.

7.1 Bet Acceptance

bk991 reserves the right to refuse, limit, or void any bet or wager at its sole discretion. A bet is not confirmed until you receive a written confirmation from bk991. In the event of a technical failure or disconnection during bet placement, it is your responsibility to verify the status of the bet through your account transaction history.

7.2 Errors and Manifest Mistakes

In the event of an obvious error in odds, payouts, or game results caused by a technical fault or human error, bk991 reserves the right to void affected bets and return stakes to the players concerned. bk991 will make reasonable efforts to identify and correct errors promptly but accepts no liability for any losses arising from such errors prior to correction.

7.3 Responsible Wagering

Players are solely responsible for all betting decisions made under their account. bk991 strongly encourages players to bet within their means and to make use of the responsible gaming tools available on the platform, including deposit limits and self-exclusion options.

8. Prohibited Conduct

When using bk991, you agree not to engage in any of the following activities:

• Using automated software, bots, scripts, or any other technological means to interact with the platform in a manner not intended for human users.
• Engaging in match-fixing, insider trading on sports events, or any other form of manipulation of betting outcomes.
• Using the platform to launder money or conduct any other illegal financial activity.
• Attempting to hack, probe, scan, or test the vulnerability of the bk991 platform or its supporting infrastructure.
• Impersonating any other person or entity, including bk991 staff.
• Transmitting any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable through any communication channel on the platform.
• Circumventing any geographic restriction, account limit, or access control implemented by bk991.

bk991 reserves the right to investigate any suspected breach of this section and to take appropriate action, including account suspension, confiscation of funds, and referral to relevant law enforcement authorities.

9. Intellectual Property

All content on the bk991 platform — including but not limited to logos, trademarks, trade names, text, images, graphics, software, and game interfaces — is the property of bk991 or its licensed third-party content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bk991 platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, publicly display, create derivative works from, or otherwise exploit any content from the bk991 platform without the express prior written consent of bk991.

10. Limitation of Liability

To the fullest extent permitted by applicable law, bk991 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including loss of profits, loss of data, or loss of goodwill.

bk991's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you into your account in the thirty (30) days immediately preceding the event giving rise to the claim.

The bk991 platform is provided on an "as is" and "as available" basis. While we make reasonable efforts to ensure the platform is available at all times, we do not guarantee uninterrupted, error-free access and accept no liability for any interruption or degradation of service caused by circumstances beyond our reasonable control, including internet outages, server failures, or acts of God.

11. Privacy and Data

bk991 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at bk991.io/privacy-policy. By using the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. The Privacy Policy forms part of these Terms and is incorporated herein by reference.

12. Responsible Gaming

bk991 is committed to promoting responsible gambling. We provide a range of tools to help you manage your gambling activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available through your account settings or by contacting our support team.

If you believe that your gambling is causing harm to yourself or others, we strongly encourage you to make use of these tools and to seek professional support. Further information is available on our Responsible Gaming page. bk991 is strictly for adults aged 21 and above. 21+

13. Amendments to These Terms

bk991 reserves the right to amend these Terms at any time. Where changes are material, bk991 will provide reasonable notice by publishing the updated Terms on the bk991 website with a revised effective date. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

14. Termination of Accounts

You may close your bk991 account at any time by contacting our customer support team. Upon closure, any remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to identity verification requirements.

bk991 reserves the right to suspend or permanently close any account, with or without notice, in the event of a breach of these Terms, suspected fraud, money laundering, or any other conduct that bk991 deems harmful to the platform or its player community. Where an account is closed for cause, any associated bonus balances and winnings derived from prohibited activity will be forfeited.

15. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction under which bk991 holds its operating licence. Any dispute arising out of or in connection with these Terms shall first be referred to bk991's customer support team for resolution. If a dispute cannot be resolved informally, it shall be submitted to the competent courts or arbitration body of the applicable jurisdiction.

Users accessing bk991 from Bangladesh or any other jurisdiction do so at their own risk and are solely responsible for ensuring that their use of the platform complies with all applicable local laws and regulations. bk991 makes no representation that the services offered are appropriate or legally available in every jurisdiction.

16. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the bk991 support team. Our customer support is available 24 hours a day, 7 days a week.

Email: [email protected] (plain text — not a clickable link)

Alternatively, use the live chat feature available within the bk991 platform when you are logged in to your account.